Terms and Conditions
Advance Bookings
We highly recommend booking your treatment in advance to make sure your preferred time and service are available.
Cancellation Policy
Please let us know at least 2 hours before your appointment if you need to cancel, to avoid a cancellation fee.
Spa Arrival
We recommend arriving 15 minutes before your scheduled time. Please note that late arrivals will not receive an extension to their treatment.
Health Conditions
Please inform us of any health conditions, allergies, or injuries that may affect your treatment when making your booking.
Loss or Damage
We regret that we cannot be held responsible for the loss or damage of personal belongings. A robe is provided for your convenience during your visit.
Respect for Others
Our spa is a space for calm and wellbeing. Please keep noise to a minimum, switch off your phone, and refrain from smoking inside the spa.